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Collaborative Case Management housing vouchers utilized
Provide supportive services to Veterans and their families. — Mitigate and prevent homelessness for Veterans
Only 4 of the 49 housing vouchers available to DVS were used in FY23 — the agency's own reporting blames unforeseen delays processing voucher applications that year. Usage recovered to 35 (of 45 available) in FY24 and stayed strong in FY25, which DVS credits to more referrals from local VA medical facilities and the restart of its Mission: VetCheck volunteer outreach program.
Researched July 16, 2026 — DVS, Fiscal 2024 Mayor's Management Report, DVS, Fiscal 2025 Mayor's Management Report
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above. The dashed marker projects a full-year estimate at the current year-to-date pace.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 14 case | 49 case |
| FY23 | 4 case | 49 case |
| FY24 | 35 case | 12 case |
| FY25 | 27 case | 10 case |
| FY26 (YTD) | 17 case | 10 case |
| FY26 (projected) | ~23 case |
Why this is tracked
DVS was formed in 2016 by combining the city's former Office of Veterans' Affairs with veteran-housing staff from the Department of Homeless Services, following advocacy from veteran nonprofits who wanted a single city agency dedicated to their community. Beyond referrals, DVS directly runs care coordination, social-enrichment, and wellness services for veterans and their caregivers, survivors, and families. Its stated mission is to connect, mobilize, and empower NYC's veteran community to help members lead purpose-driven lives after service.
Mission - NYC Department of Veterans' Services, Social Enrichment - NYC Department of Veterans' Services, History and structure of DVS - NYC Council Committee on Veterans
Source: Housing and Support Services (HSS) — via NYC Open Data: Mayor's Management Report, Agency Performance Indicators
Coverage shown: FY22–FY26, reported monthly.
Definition: Number of vouchers issued to veterans to provide permanent housing placement, case management and supportive services to veteran ineligible for VA healthcare and benefits.