NYC Performance Tracker

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Single adults entering the DHS shelter services system

Provide temporary emergency housing to individuals and families experiencing homelessness.Ensure that individuals and families have access to emergency shelter and services.

Single adults entering DHS shelter nearly doubled between FY22 and FY23 and have stayed far above pre-2022 levels since, driven by the surge of asylum seekers arriving in New York City starting in spring 2022. DHS's own reporting calls FY23 an "unparalleled number of entries" for this population, and even after modest declines in FY24 and FY25, entries remain well above the under-20,000 levels seen in FY21 and FY22.

Researched July 15, 2026 DHS, Fiscal 2024 Mayor's Management Report, DHS, Fiscal 2025 Mayor's Management Report

Lower values are better · in adults
10,00020,00030,00040,000FY22FY23FY24FY25FY26*19,96835,01931,82930,852

* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.

View as table
Fiscal yearActual
FY2219,968 adults
FY2335,019 adults
FY2431,829 adults
FY2530,852 adults
FY26 (YTD)Not available

Why this is tracked

In Callahan v. Carey, a class action filed in 1979, a New York court ruled the state and city had a constitutional duty to shelter homeless men, citing New York's constitution. A consent decree finalized in 1981 formalized the City's obligation to provide food, shelter, supervision and security, and later cases, Eldredge v. Koch in 1982 and McCain v. Koch in 1986, extended that right to shelter to women and families. The Department of Homeless Services was created in 1993 to carry out this legal mandate and became an independent mayoral agency in 1999.

Callahan v. Carey - Wikipedia, The Callahan Legacy - Coalition For The Homeless

Source: DHS CARES Database — via NYC Open Data: Mayor's Management Report, Agency Performance Indicators

Coverage shown: FY22FY26, reported monthly.

Definition: Single adults entering the DHS shelter services system for the first time or returning after a period of at least one year, excluding clients in Safe Havens and Veterans short-term housing.