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Home Care hours
Provide supportive services to homebound older New Yorkers and their caregivers. — Provide supportive services to homebound older New Yorkers.
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 1,197,483 hrs | 1,100,000 hrs |
| FY23 | 1,311,169 hrs | 1,100,000 hrs |
| FY24 | 1,318,076 hrs | 1,100,000 hrs |
| FY25 | 1,278,931 hrs | 1,372,549 hrs |
| FY26 (YTD) | Not available | 1,372,549 hrs |
1,278,931 hrs in FY25 — missed the City's own target for this indicator (93,618 hrs below the 1,372,549 hrs target), though it has trended toward improvement over the past 3 years of reported data.
Why this is tracked
New York City is where the naturally occurring retirement community, or NORC, concept originated: dense apartment buildings where large numbers of original residents simply aged in place over decades. The first NORC program launched in 1986 with private funding, and state legislation in 1994 and city legislation in 1999 expanded the model, which now funds dozens of programs coordinating health and social services, including home-delivered meals, so homebound seniors and their caregivers can get support without leaving home.
NY State Office for the Aging: Naturally Occurring Retirement Community (NORC), NYC Aging: In-Home Services
Source: Bureau of Planning and Strategic Initiatives — via NYC Open Data: Mayor's Management Report, Agency Performance Indicators
Coverage shown: FY22–FY26, reported monthly.
Definition: The total number of hours of home care services (including homemaker/personal care and housekeeping/chore) provided to frail older New Yorkers by NYC Aging's contracted Home Care providers.