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Home Care clients
Provide supportive services to homebound older New Yorkers and their caregivers. — Provide supportive services to homebound older New Yorkers.
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 3,296 clients | 3,500 clients |
| FY23 | 3,452 clients | 3,500 clients |
| FY24 | 3,422 clients | 3,500 clients |
| FY25 | 3,121 clients | 3,400 clients |
| FY26 (YTD) | Not available | 3,400 clients |
3,121 clients in FY25 — missed the City's own target for this indicator (279 clients below the 3,400 clients target), and it has trended in the wrong direction over the past 3 years of reported data.
Why this is tracked
New York City is where the naturally occurring retirement community, or NORC, concept originated: dense apartment buildings where large numbers of original residents simply aged in place over decades. The first NORC program launched in 1986 with private funding, and state legislation in 1994 and city legislation in 1999 expanded the model, which now funds dozens of programs coordinating health and social services, including home-delivered meals, so homebound seniors and their caregivers can get support without leaving home.
NY State Office for the Aging: Naturally Occurring Retirement Community (NORC), NYC Aging: In-Home Services
Source: Bureau of Planning and Strategic Initiatives — via NYC Open Data: Mayor's Management Report, Agency Performance Indicators
Coverage shown: FY22–FY26, reported monthly.
Definition: Unduplicated number of older New Yorkers who received home care (including homemaker/personal care and housekeeping/chore) services from NYC Aging's contracted Home Care providers.