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Department of Citywide Administrative Services
The Department of Citywide Administrative Services (DCAS) was created in 1996 when Mayor Rudolph Giuliani merged the Department of General Services and the Department of Personnel into a single agency. DCAS now handles the internal machinery of city government: recruiting, hiring, and training municipal employees; managing 55 public buildings; buying, selling, and leasing city property; and purchasing over $1 billion a year in goods and services for other agencies.
What's working
- How much is the revenue generated from the sale of surplus goods?: $8,429,000 — decreasing as the City replaced fewer vehicles, leaving less to auction
- On average, what is the time from exam administration to exam results completion for DCAS-administered exams?: 101 days — decreasing, though this mostly reflects which exam types were processed that year
- What percent of in-house trade shop work orders completed within 30 days?: 96% — beats target by 21%
- and 6 more below
What's getting worse
- On average, what is the number of bidders per bid?: 3.2 — misses target by 0.2
- What percent of hybrid or alternative fuel vehicles in the citywide fleet?: 78% — misses target by 1%
- What percent of average building cleanliness and condition rating for DCAS-managed space (non-court)?: 68% — misses target by 4%
- and 4 more below
Critical indicators
With a numeric target
What percent of in-house trade shop work orders completed within 30 days?
96%Beats target by 21%
What percent of in-house trade shop work orders completed within 30 days?
96%Beats target by 21%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | Not available | 75% |
| FY23 | 95% | 75% |
| FY24 | 96% | 75% |
| FY25 | 96% | 75% |
| FY26 (YTD) | Not available | 75% |
96% in FY25 — met the City's own target for this indicator (21% above the 75% target), and it has trended toward improvement over the past 2 years of reported data.
Why this is tracked
DCAS was formed in 1996 when Mayor Giuliani merged the Department of General Services and the Department of Personnel, and one of the resulting agency's core jobs is managing the roughly 55 public buildings the City owns, along with acquiring, selling, and leasing City property more broadly. This is unglamorous but foundational work: every other city service, from courts to clinics to agency offices, depends on having functional, well-maintained physical space, and DCAS is the entity that acquires, maintains, and disposes of that space on behalf of the rest of government.
Our Mission - NYC Department of Citywide Administrative Services, New York City Department of Citywide Administrative Services - Wikipedia
On average, what is the number of bidders per bid?
3.2Misses target by 0.2
On average, what is the number of bidders per bid?
3.2Misses target by 0.2
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 3.2 | 3.4 |
| FY23 | 3.5 | 3.4 |
| FY24 | 4.4 | 3.4 |
| FY25 | 4.4 | 3.4 |
| FY26 (YTD) | 3.2 | 3.4 |
3.2 in FY26 — missed the City's own target for this indicator (0.2 below the 3.4 target), though it has trended toward improvement over the past 3 years of reported data.
Why this is tracked
The DCAS Office of Citywide Procurement solicits and awards contracts for goods and services on behalf of city agencies, managing roughly 1,000 multi-year requirement and citywide contracts and processing about $1 billion annually for over 100 agencies, departments, boards, and authorities. Part of this mandate includes the City's M/WBE program, which is meant to give minority- and women-owned businesses real access to city contracting; in Fiscal 2023 the City awarded a record $1.42 billion to M/WBEs, about 27.9% of contract value subject to Local Law 1. Because DCAS sets the rules and processes through which vendors reach city government, its procurement function has outsized influence over which businesses, and which communities, benefit from public spending.
Procurement - NYC Department of Citywide Administrative Services, NYC Comptroller - Annual Report on M/WBE Procurement: FY22 Findings and Recommendations
How much is the revenue generated from the sale of surplus goods?
$8,429,000 — decreasing as the City replaced fewer vehicles, leaving less to auctionBeats target by $536,000
How much is the revenue generated from the sale of surplus goods?
$8,429,000 — decreasing as the City replaced fewer vehicles, leaving less to auctionBeats target by $536,000
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above. The dashed marker projects a full-year estimate at the current year-to-date pace.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | $8,617,000 | $8,893,000 |
| FY23 | $13,740,000 | $12,321,000 |
| FY24 | $10,392,000 | $12,661,000 |
| FY25 | $7,192,000 | $7,893,000 |
| FY26 (YTD) | $8,429,000 | $7,893,000 |
| FY26 (projected) | ~$11,238,667 |
Revenue from surplus goods sales tracks closely with DCAS's vehicle auto-auctions, which make up most of the total. Fiscal 2023's jump came from a mayoral fleet-reduction initiative that auctioned off far more surplus vehicles; Fiscal 2024 and Fiscal 2025's declines followed because the City replaced fewer older vehicles amid spending reductions, leaving fewer vehicles to auction.
Researched July 16, 2026 — DCAS, Fiscal 2023 Mayor's Management Report, DCAS, Fiscal 2025 Mayor's Management Report, DCAS, Fiscal 2026 Preliminary Mayor's Management Report
What percent of vehicles with highest emission ratings purchased pursuant to Local Law 38 in the citywide fleet?
100%Right at target
What percent of vehicles with highest emission ratings purchased pursuant to Local Law 38 in the citywide fleet?
100%Right at target
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 100% | 99% |
| FY23 | 100% | 100% |
| FY24 | 100% | 100% |
| FY25 | 100% | 100% |
| FY26 (YTD) | Not available | 100% |
100% in FY25 — met the City's own target for this indicator (right at the target), and it has stayed essentially flat over the past 3 years of reported data.
What percent of hybrid or alternative fuel vehicles in the citywide fleet?
78%Misses target by 1%
What percent of hybrid or alternative fuel vehicles in the citywide fleet?
78%Misses target by 1%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 68% | 70% |
| FY23 | 71% | 72% |
| FY24 | 75% | 74% |
| FY25 | 77% | 76% |
| FY26 (YTD) | 78% | 79% |
78% in FY26 — missed the City's own target for this indicator (1% below the 79% target), though it has trended toward improvement over the past 3 years of reported data.
What percent of average building cleanliness and condition rating for DCAS-managed space (non-court)?
68%Misses target by 4%
What percent of average building cleanliness and condition rating for DCAS-managed space (non-court)?
68%Misses target by 4%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 72% | 72% |
| FY23 | 62% | 72% |
| FY24 | 59% | 72% |
| FY25 | 68% | 72% |
| FY26 (YTD) | Not available | 72% |
68% in FY25 — missed the City's own target for this indicator (4% below the 72% target), and it has trended in the wrong direction over the past 3 years of reported data.
Why this is tracked
DCAS was formed in 1996 when Mayor Giuliani merged the Department of General Services and the Department of Personnel, and one of the resulting agency's core jobs is managing the roughly 55 public buildings the City owns, along with acquiring, selling, and leasing City property more broadly. This is unglamorous but foundational work: every other city service, from courts to clinics to agency offices, depends on having functional, well-maintained physical space, and DCAS is the entity that acquires, maintains, and disposes of that space on behalf of the rest of government.
Our Mission - NYC Department of Citywide Administrative Services, New York City Department of Citywide Administrative Services - Wikipedia
On average, what is the time from exam administration to exam results completion for DCAS-administered exams?
101 days — decreasing, though this mostly reflects which exam types were processed that yearBeats target by 96 days
On average, what is the time from exam administration to exam results completion for DCAS-administered exams?
101 days — decreasing, though this mostly reflects which exam types were processed that yearBeats target by 96 days
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 167 days | 290 days |
| FY23 | 149 days | 290 days |
| FY24 | 139 days | 290 days |
| FY25 | 158 days | 197 days |
| FY26 (YTD) | 101 days | 197 days |
This indicator swings with the mix of exam types DCAS processes in a given year, not a change in efficiency. Fiscal 2024's low time reflected a high share of automated, single-part exams that year; Fiscal 2025 rose because that mix wasn't repeated, and the improvement in the first part of Fiscal 2026 is again attributed to a larger share of quicker, single-part exams.
Researched July 16, 2026 — DCAS, Fiscal 2024 Mayor's Management Report, DCAS, Fiscal 2025 Mayor's Management Report, DCAS, Fiscal 2026 Preliminary Mayor's Management Report
Why this is tracked
New York State enacted its first civil service law in 1883, becoming the first state in the nation to require competitive examinations for government hiring and promotion rather than political patronage, with Theodore Roosevelt an early champion of the reform. DCAS itself was created in 1996 when Mayor Rudolph Giuliani merged the Department of General Services and the Department of Personnel into a single agency. Today DCAS writes and administers the civil service exams and manages recruitment and hiring support that city agencies rely on to fill their workforce, a direct descendant of that 19th-century push to make government jobs a matter of merit and fitness rather than who you know.
New York City Department of Citywide Administrative Services - Wikipedia, NYS Department of Civil Service - Merit System Information
How many cumulative estimated reduction in greenhouse gas emissions from all energy projects are there?
462,559 projectsBeats target by 8,909 projects
How many cumulative estimated reduction in greenhouse gas emissions from all energy projects are there?
462,559 projectsBeats target by 8,909 projects
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 340,998 projects | 292,285 projects |
| FY23 | 371,594 projects | 332,124 projects |
| FY24 | 402,152 projects | 410,285 projects |
| FY25 | 462,559 projects | 453,650 projects |
| FY26 (YTD) | Not available | 512,559 projects |
462,559 projects in FY25 — met the City's own target for this indicator (8,909 projects above the 453,650 projects target), and it has trended toward improvement over the past 3 years of reported data.
Why this is tracked
Local Law 97 of 2019 requires most buildings over 25,000 square feet, including the City's own, to meet stricter greenhouse gas emissions limits starting in 2024, with the broader goal of cutting large-building emissions 40% by 2030 and reaching net zero by 2050, since buildings account for more than two-thirds of the City's total emissions. DCAS has implemented over 17,500 energy conservation measures across roughly 2,500 municipal facilities, cutting an estimated 460,000 metric tons of CO2-equivalent emissions. Because private buildings face steep financial penalties for exceeding their emissions limits, the City's own compliance through DCAS carries added weight as a model for the standard it's asking everyone else to meet.
NYC Buildings - Local Law 97: Greenhouse Gas Emissions Reductions, DCAS Marks Earth Week with Major Sustainability Milestones - City of New York
Without a numeric target
What percent of new hires — Male?
58%
What percent of new hires — Male?
58%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 54.2% |
| FY23 | 52.7% |
| FY24 | 51.4% |
| FY25 | 58% |
| FY26 (YTD) | Not available |
58% in FY25 — has no numeric target set by the City, and it has trended in the wrong direction over the past 3 years of reported data.
Why this is tracked
New York State enacted its first civil service law in 1883, becoming the first state in the nation to require competitive examinations for government hiring and promotion rather than political patronage, with Theodore Roosevelt an early champion of the reform. DCAS itself was created in 1996 when Mayor Rudolph Giuliani merged the Department of General Services and the Department of Personnel into a single agency. Today DCAS writes and administers the civil service exams and manages recruitment and hiring support that city agencies rely on to fill their workforce, a direct descendant of that 19th-century push to make government jobs a matter of merit and fitness rather than who you know.
New York City Department of Citywide Administrative Services - Wikipedia, NYS Department of Civil Service - Merit System Information
What percent of new hires — Female?
40.6%
What percent of new hires — Female?
40.6%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 45.1% |
| FY23 | 46.2% |
| FY24 | 47.5% |
| FY25 | 40.6% |
| FY26 (YTD) | Not available |
40.6% in FY25 — has no numeric target set by the City, and it has trended in the wrong direction over the past 3 years of reported data.
Why this is tracked
New York State enacted its first civil service law in 1883, becoming the first state in the nation to require competitive examinations for government hiring and promotion rather than political patronage, with Theodore Roosevelt an early champion of the reform. DCAS itself was created in 1996 when Mayor Rudolph Giuliani merged the Department of General Services and the Department of Personnel into a single agency. Today DCAS writes and administers the civil service exams and manages recruitment and hiring support that city agencies rely on to fill their workforce, a direct descendant of that 19th-century push to make government jobs a matter of merit and fitness rather than who you know.
New York City Department of Citywide Administrative Services - Wikipedia, NYS Department of Civil Service - Merit System Information
What percent of new hires — White?
20.4%
What percent of new hires — White?
20.4%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 26.5% |
| FY23 | 22.6% |
| FY24 | 19.7% |
| FY25 | 20.4% |
| FY26 (YTD) | Not available |
20.4% in FY25 — has no numeric target set by the City, and it has trended in the wrong direction over the past 3 years of reported data.
Why this is tracked
New York State enacted its first civil service law in 1883, becoming the first state in the nation to require competitive examinations for government hiring and promotion rather than political patronage, with Theodore Roosevelt an early champion of the reform. DCAS itself was created in 1996 when Mayor Rudolph Giuliani merged the Department of General Services and the Department of Personnel into a single agency. Today DCAS writes and administers the civil service exams and manages recruitment and hiring support that city agencies rely on to fill their workforce, a direct descendant of that 19th-century push to make government jobs a matter of merit and fitness rather than who you know.
New York City Department of Citywide Administrative Services - Wikipedia, NYS Department of Civil Service - Merit System Information
What percent of new hires — Black?
28.8%
What percent of new hires — Black?
28.8%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 25.1% |
| FY23 | 30.2% |
| FY24 | 29.6% |
| FY25 | 28.8% |
| FY26 (YTD) | Not available |
28.8% in FY25 — has no numeric target set by the City, and it has trended toward improvement over the past 3 years of reported data.
Why this is tracked
New York State enacted its first civil service law in 1883, becoming the first state in the nation to require competitive examinations for government hiring and promotion rather than political patronage, with Theodore Roosevelt an early champion of the reform. DCAS itself was created in 1996 when Mayor Rudolph Giuliani merged the Department of General Services and the Department of Personnel into a single agency. Today DCAS writes and administers the civil service exams and manages recruitment and hiring support that city agencies rely on to fill their workforce, a direct descendant of that 19th-century push to make government jobs a matter of merit and fitness rather than who you know.
New York City Department of Citywide Administrative Services - Wikipedia, NYS Department of Civil Service - Merit System Information
What percent of new hires — Hispanic?
20.7%
What percent of new hires — Hispanic?
20.7%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 22.6% |
| FY23 | 21.4% |
| FY24 | 21.5% |
| FY25 | 20.7% |
| FY26 (YTD) | Not available |
20.7% in FY25 — has no numeric target set by the City, and it has trended in the wrong direction over the past 3 years of reported data.
Why this is tracked
New York State enacted its first civil service law in 1883, becoming the first state in the nation to require competitive examinations for government hiring and promotion rather than political patronage, with Theodore Roosevelt an early champion of the reform. DCAS itself was created in 1996 when Mayor Rudolph Giuliani merged the Department of General Services and the Department of Personnel into a single agency. Today DCAS writes and administers the civil service exams and manages recruitment and hiring support that city agencies rely on to fill their workforce, a direct descendant of that 19th-century push to make government jobs a matter of merit and fitness rather than who you know.
New York City Department of Citywide Administrative Services - Wikipedia, NYS Department of Civil Service - Merit System Information
What percent of new hires — Asian/Pacific Islander?
11.7%
What percent of new hires — Asian/Pacific Islander?
11.7%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 11.5% |
| FY23 | 10.5% |
| FY24 | 12.8% |
| FY25 | 11.7% |
| FY26 (YTD) | Not available |
11.7% in FY25 — has no numeric target set by the City, and it has trended toward improvement over the past 3 years of reported data.
Why this is tracked
New York State enacted its first civil service law in 1883, becoming the first state in the nation to require competitive examinations for government hiring and promotion rather than political patronage, with Theodore Roosevelt an early champion of the reform. DCAS itself was created in 1996 when Mayor Rudolph Giuliani merged the Department of General Services and the Department of Personnel into a single agency. Today DCAS writes and administers the civil service exams and manages recruitment and hiring support that city agencies rely on to fill their workforce, a direct descendant of that 19th-century push to make government jobs a matter of merit and fitness rather than who you know.
New York City Department of Citywide Administrative Services - Wikipedia, NYS Department of Civil Service - Merit System Information
What percent of new hires — Some other race?
2.8%
What percent of new hires — Some other race?
2.8%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 2.2% |
| FY23 | 3% |
| FY24 | 2.9% |
| FY25 | 2.8% |
| FY26 (YTD) | Not available |
2.8% in FY25 — has no numeric target set by the City, and it has trended toward improvement over the past 3 years of reported data.
Why this is tracked
New York State enacted its first civil service law in 1883, becoming the first state in the nation to require competitive examinations for government hiring and promotion rather than political patronage, with Theodore Roosevelt an early champion of the reform. DCAS itself was created in 1996 when Mayor Rudolph Giuliani merged the Department of General Services and the Department of Personnel into a single agency. Today DCAS writes and administers the civil service exams and manages recruitment and hiring support that city agencies rely on to fill their workforce, a direct descendant of that 19th-century push to make government jobs a matter of merit and fitness rather than who you know.
New York City Department of Citywide Administrative Services - Wikipedia, NYS Department of Civil Service - Merit System Information
What percent of new hires — Other gender?
0.4%
What percent of new hires — Other gender?
0.4%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 0.2% |
| FY23 | 0.4% |
| FY24 | 0.5% |
| FY25 | 0.4% |
| FY26 (YTD) | Not available |
This indicator has swung sharply within the lookback window — a simple up/down label would oversimplify it, so no trend badge is shown here. See the chart and table above for the full picture.
Why this is tracked
New York State enacted its first civil service law in 1883, becoming the first state in the nation to require competitive examinations for government hiring and promotion rather than political patronage, with Theodore Roosevelt an early champion of the reform. DCAS itself was created in 1996 when Mayor Rudolph Giuliani merged the Department of General Services and the Department of Personnel into a single agency. Today DCAS writes and administers the civil service exams and manages recruitment and hiring support that city agencies rely on to fill their workforce, a direct descendant of that 19th-century push to make government jobs a matter of merit and fitness rather than who you know.
New York City Department of Citywide Administrative Services - Wikipedia, NYS Department of Civil Service - Merit System Information
What percent of new hires — Gender: Prefer not to say or unknown?
1%
What percent of new hires — Gender: Prefer not to say or unknown?
1%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 0.6% |
| FY23 | 0.8% |
| FY24 | 0.6% |
| FY25 | 1% |
| FY26 (YTD) | Not available |
This indicator has swung sharply within the lookback window — a simple up/down label would oversimplify it, so no trend badge is shown here. See the chart and table above for the full picture.
Why this is tracked
New York State enacted its first civil service law in 1883, becoming the first state in the nation to require competitive examinations for government hiring and promotion rather than political patronage, with Theodore Roosevelt an early champion of the reform. DCAS itself was created in 1996 when Mayor Rudolph Giuliani merged the Department of General Services and the Department of Personnel into a single agency. Today DCAS writes and administers the civil service exams and manages recruitment and hiring support that city agencies rely on to fill their workforce, a direct descendant of that 19th-century push to make government jobs a matter of merit and fitness rather than who you know.
New York City Department of Citywide Administrative Services - Wikipedia, NYS Department of Civil Service - Merit System Information
What percent of new hires — Race/ethnicity: Prefer not to say or unknown?
15.5%
What percent of new hires — Race/ethnicity: Prefer not to say or unknown?
15.5%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 12.1% |
| FY23 | 12.3% |
| FY24 | 13.5% |
| FY25 | 15.5% |
| FY26 (YTD) | Not available |
15.5% in FY25 — has no numeric target set by the City, and it has trended toward improvement over the past 3 years of reported data.
Why this is tracked
New York State enacted its first civil service law in 1883, becoming the first state in the nation to require competitive examinations for government hiring and promotion rather than political patronage, with Theodore Roosevelt an early champion of the reform. DCAS itself was created in 1996 when Mayor Rudolph Giuliani merged the Department of General Services and the Department of Personnel into a single agency. Today DCAS writes and administers the civil service exams and manages recruitment and hiring support that city agencies rely on to fill their workforce, a direct descendant of that 19th-century push to make government jobs a matter of merit and fitness rather than who you know.
New York City Department of Citywide Administrative Services - Wikipedia, NYS Department of Civil Service - Merit System Information