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In-house trade shop work orders completed within 30 days (%)
Manage and operate properties owned and leased by the City. — Meet timeliness standards for in-house trade shop construction and repair work.
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | Not available | 75% |
| FY23 | 95% | 75% |
| FY24 | 96% | 75% |
| FY25 | 96% | 75% |
| FY26 (YTD) | Not available | 75% |
96% in FY25 — met the City's own target for this indicator (21% above the 75% target), and it has trended toward improvement over the past 2 years of reported data.
Why this is tracked
DCAS was formed in 1996 when Mayor Giuliani merged the Department of General Services and the Department of Personnel, and one of the resulting agency's core jobs is managing the roughly 55 public buildings the City owns, along with acquiring, selling, and leasing City property more broadly. This is unglamorous but foundational work: every other city service, from courts to clinics to agency offices, depends on having functional, well-maintained physical space, and DCAS is the entity that acquires, maintains, and disposes of that space on behalf of the rest of government.
Our Mission - NYC Department of Citywide Administrative Services, New York City Department of Citywide Administrative Services - Wikipedia
Source: DCAS Construction and Technical Services — via NYC Open Data: Mayor's Management Report, Agency Performance Indicators
Coverage shown: FY22–FY26, reported pmmr/mmr.
Definition: The percentage of in-house work orders during the reporting period received by the DCAS Trade Shops finished within 30 days of the work being assigned. The trade shops include carpenters, plumbers, electricians, etc., and is independent of maintenance and mechanical work.