All topics / Infrastructure and Sustainability
Department of Transportation
The Department of Transportation was established in 1977 to take charge of the city's streets and is responsible for the safe, efficient, and sustainable movement of people and goods across the five boroughs. DOT manages roughly 6,300 miles of streets and highways, about 800 bridges and tunnels, more than 13,500 signalized intersections, and the Staten Island Ferry, which carries about 16 million riders a year, overseeing one of the most complex urban transportation networks in the world.
What's working
- How many Staten Island Ferry customer accident injury rate (per million passengers) are there?: 1.2 — decreasing, though based on a small number of incidents each year
- What percent of streets maintained with a pavement rating of good?: 72.7% — beats target by 1.7%
- On average, what is the business days to repair priority regulatory signs after notification?: 1.5 days — beats target by 1.5 days
- and 6 more below
What's getting worse
- How many intersections with accessible pedestrian signals were installed?: 772 signals — increasing under a federal court-ordered schedule; a recent dip reflects contractor limits
- How long does it take to respond to high priority traffic signal defect and make safe (2-hour calls)?: 4 hr 16 min — increasing, which DOT attributes to heavier storms and flash flooding
- How many speed humps and cushions were installed?: 166 cushions — decreasing, tied to contractor and materials shortages after an unusually high FY24
- and 2 more below
Critical indicators
With a numeric target
What percent of streets maintained with a pavement rating of good?
72.7%Beats target by 1.7%
What percent of streets maintained with a pavement rating of good?
72.7%Beats target by 1.7%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 77.5% | 71% |
| FY23 | 76.9% | 75% |
| FY24 | 77.5% | 71% |
| FY25 | 72.7% | 71% |
| FY26 (YTD) | Not available | 71% |
72.7% in FY25 — met the City's own target for this indicator (1.7% above the 71% target), though it has trended in the wrong direction over the past 3 years of reported data.
Why this is tracked
New York City's transportation network includes about 800 bridges and tunnels, along with thousands of miles of streets, that require ongoing preventive maintenance - drain cleaning, debris removal, masonry repair, and snow response - to stay safe and usable. A 2024 assessment found 118 bridge sections, representing nearly a fifth of all bridge roadway citywide, in poor condition, reflecting decades of aging infrastructure, much of it originally built in the early-to-mid 20th century. The City's ten-year capital strategy includes over $16 billion for bridge repair, replacement, and rehabilitation to address this backlog.
NYC DOT - Bridges, Are You Traveling Over Troubled NYC Bridges? - THE CITY
On average, what is the business days to repair priority regulatory signs after notification?
1.5 daysBeats target by 1.5 days
On average, what is the business days to repair priority regulatory signs after notification?
1.5 daysBeats target by 1.5 days
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 1.4 days | 3 days |
| FY23 | 1.4 days | 3 days |
| FY24 | 1.5 days | 3 days |
| FY25 | 1.5 days | 3 days |
| FY26 (YTD) | Not available | 3 days |
1.5 days in FY25 — met the City's own target for this indicator (1.5 days below the 3 days target), though it has trended in the wrong direction over the past 3 years of reported data.
Why this is tracked
New York City's transportation network includes about 800 bridges and tunnels, along with thousands of miles of streets, that require ongoing preventive maintenance - drain cleaning, debris removal, masonry repair, and snow response - to stay safe and usable. A 2024 assessment found 118 bridge sections, representing nearly a fifth of all bridge roadway citywide, in poor condition, reflecting decades of aging infrastructure, much of it originally built in the early-to-mid 20th century. The City's ten-year capital strategy includes over $16 billion for bridge repair, replacement, and rehabilitation to address this backlog.
NYC DOT - Bridges, Are You Traveling Over Troubled NYC Bridges? - THE CITY
What percent of Staten Island Ferry trips that are on time?
95.9%Beats target by 5.9%
What percent of Staten Island Ferry trips that are on time?
95.9%Beats target by 5.9%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 95.4% | 90% |
| FY23 | 94.1% | 90% |
| FY24 | 93.4% | 90% |
| FY25 | 94.9% | 90% |
| FY26 (YTD) | 95.9% | 90% |
95.9% in FY26 — met the City's own target for this indicator (5.9% above the 90% target), though it has trended in the wrong direction over the past 3 years of reported data.
Why this is tracked
In October 2020, a federal court ruled that New York City's shortage of Accessible Pedestrian Signals (APS) - crosswalk devices that give audible and vibrating cues to blind and low-vision pedestrians - violated their rights under disability law. The resulting order requires DOT to install APS at 10,000 intersections within 10 years and citywide within 15. DOT separately settled ADA lawsuits in 2019 over pedestrian ramp maintenance and has expanded programs like bike share and ferry accessibility upgrades, reflecting a broader mandate to make the street network usable by people who don't or can't drive, and by people with disabilities.
Federal Court Orders NYC to Install Accessible Crosswalk Signals - DRA, NYC DOT - Accessibility, NYC DOT Transition Plan for Pedestrian Ramps
What percent of parking meters that are operable?
95.9%Misses target by 2.1%
What percent of parking meters that are operable?
95.9%Misses target by 2.1%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 99.7% | 98% |
| FY23 | 99.7% | 98% |
| FY24 | 99% | 98% |
| FY25 | 95.6% | 98% |
| FY26 (YTD) | 95.9% | 98% |
95.9% in FY26 — missed the City's own target for this indicator (2.1% below the 98% target), and it has trended in the wrong direction over the past 3 years of reported data.
Why this is tracked
New York City's transportation network includes about 800 bridges and tunnels, along with thousands of miles of streets, that require ongoing preventive maintenance - drain cleaning, debris removal, masonry repair, and snow response - to stay safe and usable. A 2024 assessment found 118 bridge sections, representing nearly a fifth of all bridge roadway citywide, in poor condition, reflecting decades of aging infrastructure, much of it originally built in the early-to-mid 20th century. The City's ten-year capital strategy includes over $16 billion for bridge repair, replacement, and rehabilitation to address this backlog.
NYC DOT - Bridges, Are You Traveling Over Troubled NYC Bridges? - THE CITY
How many intersections with accessible pedestrian signals were installed?
772 signals — increasing under a federal court-ordered schedule; a recent dip reflects contractor limitsMisses target by 128 signals
How many intersections with accessible pedestrian signals were installed?
772 signals — increasing under a federal court-ordered schedule; a recent dip reflects contractor limitsMisses target by 128 signals
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 273 signals | 75 signals |
| FY23 | 605 signals | 75 signals |
| FY24 | 950 signals | 700 signals |
| FY25 | 772 signals | 900 signals |
| FY26 (YTD) | Not available | 900 signals |
DOT's target for installing accessible pedestrian signals (audible/vibrating crossing signals for people who are blind or have low vision) stems from a federal court order in a 2021 disability-rights lawsuit, American Council of the Blind of New York v. NYC DOT. The Fiscal 2025 drop to 772 intersections, below the prior year's 950, is attributed by DOT to a lapse in contractor capacity and new restrictions imposed as part of that court order.
Researched July 16, 2026 — NYC Department of Transportation, Fiscal 2025 Mayor's Management Report
Why this is tracked
In October 2020, a federal court ruled that New York City's shortage of Accessible Pedestrian Signals (APS) - crosswalk devices that give audible and vibrating cues to blind and low-vision pedestrians - violated their rights under disability law. The resulting order requires DOT to install APS at 10,000 intersections within 10 years and citywide within 15. DOT separately settled ADA lawsuits in 2019 over pedestrian ramp maintenance and has expanded programs like bike share and ferry accessibility upgrades, reflecting a broader mandate to make the street network usable by people who don't or can't drive, and by people with disabilities.
Federal Court Orders NYC to Install Accessible Crosswalk Signals - DRA, NYC DOT - Accessibility, NYC DOT Transition Plan for Pedestrian Ramps
How long does it take to respond to high priority traffic signal defect and make safe (2-hour calls)?
4 hr 16 min — increasing, which DOT attributes to heavier storms and flash floodingMisses target by 2 hr 16 min
How long does it take to respond to high priority traffic signal defect and make safe (2-hour calls)?
4 hr 16 min — increasing, which DOT attributes to heavier storms and flash floodingMisses target by 2 hr 16 min
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 1 hr 41 min | 2 hr |
| FY23 | 2 hr 7 min | 2 hr |
| FY24 | 1 hr 57 min | 2 hr |
| FY25 | 2 hr 4 min | 2 hr |
| FY26 (YTD) | 4 hr 16 min | 2 hr |
DOT attributes the Fiscal 2025 rise in traffic-signal repair response time to increasingly heavy storms and flash flooding across the five boroughs, which lengthened travel times for repair crews and added signal repairs. Preliminary Fiscal 2026 data through October 2025 shows response times continuing to run above the two-hour target, though the city has not yet published a specific explanation for the size of that year's increase.
Researched July 16, 2026 — NYC Department of Transportation, Fiscal 2025 Mayor's Management Report, NYC Department of Transportation, Fiscal 2026 Preliminary Mayor's Management Report
Why this is tracked
New York City's transportation network includes about 800 bridges and tunnels, along with thousands of miles of streets, that require ongoing preventive maintenance - drain cleaning, debris removal, masonry repair, and snow response - to stay safe and usable. A 2024 assessment found 118 bridge sections, representing nearly a fifth of all bridge roadway citywide, in poor condition, reflecting decades of aging infrastructure, much of it originally built in the early-to-mid 20th century. The City's ten-year capital strategy includes over $16 billion for bridge repair, replacement, and rehabilitation to address this backlog.
NYC DOT - Bridges, Are You Traveling Over Troubled NYC Bridges? - THE CITY
How many speed humps and cushions were installed?
166 cushions — decreasing, tied to contractor and materials shortages after an unusually high FY24Misses target by 84 cushions
How many speed humps and cushions were installed?
166 cushions — decreasing, tied to contractor and materials shortages after an unusually high FY24Misses target by 84 cushions
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above. The dashed marker projects a full-year estimate at the current year-to-date pace.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 262 cushions | 250 cushions |
| FY23 | 231 cushions | 250 cushions |
| FY24 | 443 cushions | 250 cushions |
| FY25 | 224 cushions | 250 cushions |
| FY26 (YTD) | 166 cushions | 250 cushions |
| FY26 (projected) | ~221 cushions |
DOT's Fiscal 2025 Vision Zero report attributes the drop in speed hump and cushion installations (443 to 224, a 49% decline) to fewer available contractors, shortages of equipment and installation materials, and delays from community feedback on individual projects. Fiscal 2024's high total, by contrast, reflected DOT deploying extra installation crews on Saturdays.
Researched July 16, 2026 — NYC, "Collaborating to Deliver Results: Vision Zero," Fiscal 2025 Mayor's Management Report, NYC Department of Transportation, Fiscal 2024 Mayor's Management Report
Why this is tracked
Mayor Bill de Blasio launched Vision Zero in January 2014, adapting a road-safety approach pioneered in Sweden, with the goal of eliminating traffic deaths and serious injuries on city streets. DOT has led much of the implementation, completing over 1,200 street-safety projects and more than 200 miles of protected bike lanes as of the program's tenth anniversary. City data shows eight of the ten safest years on New York City streets have occurred during the Vision Zero era, though advocates note that progress has not been steady every year and traffic violence remains an ongoing public safety problem.
Vision Zero (New York City) - Wikipedia, NYC Streets Safer and More Equitable After 10 Years of Vision Zero, Vision Zero in New York City - FHWA
How many Staten Island Ferry customer accident injury rate (per million passengers) are there?
1.2 — decreasing, though based on a small number of incidents each yearBeats target by 0.8
How many Staten Island Ferry customer accident injury rate (per million passengers) are there?
1.2 — decreasing, though based on a small number of incidents each yearBeats target by 0.8
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 1.8 | 1.3 |
| FY23 | 2 | 1.3 |
| FY24 | 1.5 | 1.3 |
| FY25 | 1.5 | 2 |
| FY26 (YTD) | 1.2 | 2 |
This rate is based on a small number of injuries (21 to 29 per year) divided by ridership in the millions, so it is sensitive to small year-to-year changes. DOT attributed the Fiscal 2023 rise to 1.97 injuries per million passengers to a rebound in ridership as the ferry returned to normal post-pandemic service, with slip-and-fall incidents as the leading cause; the number of injuries then declined even as ridership kept growing, improving the rate to 1.46 by Fiscal 2025.
Researched July 16, 2026 — NYC Department of Transportation, Fiscal 2023 Mayor's Management Report, NYC Department of Transportation, Fiscal 2024 Mayor's Management Report
Why this is tracked
Mayor Bill de Blasio launched Vision Zero in January 2014, adapting a road-safety approach pioneered in Sweden, with the goal of eliminating traffic deaths and serious injuries on city streets. DOT has led much of the implementation, completing over 1,200 street-safety projects and more than 200 miles of protected bike lanes as of the program's tenth anniversary. City data shows eight of the ten safest years on New York City streets have occurred during the Vision Zero era, though advocates note that progress has not been steady every year and traffic violence remains an ongoing public safety problem.
Vision Zero (New York City) - Wikipedia, NYC Streets Safer and More Equitable After 10 Years of Vision Zero, Vision Zero in New York City - FHWA
How many days does it take to close a pothole repair?
2 daysBeats target by 3 days
How many days does it take to close a pothole repair?
2 daysBeats target by 3 days
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | Not available | 5 days |
| FY23 | 2.6 days | 5 days |
| FY24 | 2.5 days | 5 days |
| FY25 | 2 days | 5 days |
| FY26 (YTD) | Not available | 5 days |
2 days in FY25 — met the City's own target for this indicator (3 days below the 5 days target), and it has trended toward improvement over the past 2 years of reported data.
Why this is tracked
New York City's transportation network includes about 800 bridges and tunnels, along with thousands of miles of streets, that require ongoing preventive maintenance - drain cleaning, debris removal, masonry repair, and snow response - to stay safe and usable. A 2024 assessment found 118 bridge sections, representing nearly a fifth of all bridge roadway citywide, in poor condition, reflecting decades of aging infrastructure, much of it originally built in the early-to-mid 20th century. The City's ten-year capital strategy includes over $16 billion for bridge repair, replacement, and rehabilitation to address this backlog.
NYC DOT - Bridges, Are You Traveling Over Troubled NYC Bridges? - THE CITY
Without a numeric target
What is the total traffic fatalities?
211 fatalities
What is the total traffic fatalities?
211 fatalities
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 266 fatalities |
| FY23 | 270 fatalities |
| FY24 | 276 fatalities |
| FY25 | 211 fatalities |
| FY26 (YTD) | Not available |
211 fatalities in FY25 — has no numeric target set by the City, and it has trended toward improvement over the past 3 years of reported data.
Why this is tracked
Mayor Bill de Blasio launched Vision Zero in January 2014, adapting a road-safety approach pioneered in Sweden, with the goal of eliminating traffic deaths and serious injuries on city streets. DOT has led much of the implementation, completing over 1,200 street-safety projects and more than 200 miles of protected bike lanes as of the program's tenth anniversary. City data shows eight of the ten safest years on New York City streets have occurred during the Vision Zero era, though advocates note that progress has not been steady every year and traffic violence remains an ongoing public safety problem.
Vision Zero (New York City) - Wikipedia, NYC Streets Safer and More Equitable After 10 Years of Vision Zero, Vision Zero in New York City - FHWA
How many pedestrian volume index cases are there?
79.3
How many pedestrian volume index cases are there?
79.3
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 76.5 |
| FY23 | 82.4 |
| FY24 | 77.7 |
| FY25 | 79.3 |
| FY26 (YTD) | Not available |
79.3 in FY25 — has no numeric target set by the City, and it has trended toward improvement over the past 3 years of reported data.
Why this is tracked
The Plaza Program grew out of PlaNYC 2030, the city's 2007 long-range sustainability plan, which set a goal of every New Yorker living within a ten-minute walk of a park. Rather than waiting years for costly capital construction, DOT under Commissioner Janette Sadik-Khan used movable barriers and tactical-urbanism techniques to convert street space into plazas almost overnight, first tested in 2006-07 and formalized as a program in 2008. Local nonprofit partners help choose sites and maintain the resulting spaces, with the program prioritizing high-pedestrian, low-income neighborhoods that otherwise have little accessible open space.
NYC DOT Launches New Public Plaza Program - PPS, NYC DOT - Pedestrian Plazas, Reflections on 10 Years of the NYC Plaza Program - CNU
What percent of bridges rated good or very good?
35.3%
What percent of bridges rated good or very good?
35.3%
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | Not available | 40.7% |
| FY23 | Not available | 40.7% |
| FY24 | 35.3% | Not available |
| FY25 | Not available | Not available |
| FY26 (YTD) | Not available | Not available |
35.3% in FY24 — has no numeric target set by the City.
Why this is tracked
New York City's transportation network includes about 800 bridges and tunnels, along with thousands of miles of streets, that require ongoing preventive maintenance - drain cleaning, debris removal, masonry repair, and snow response - to stay safe and usable. A 2024 assessment found 118 bridge sections, representing nearly a fifth of all bridge roadway citywide, in poor condition, reflecting decades of aging infrastructure, much of it originally built in the early-to-mid 20th century. The City's ten-year capital strategy includes over $16 billion for bridge repair, replacement, and rehabilitation to address this backlog.
NYC DOT - Bridges, Are You Traveling Over Troubled NYC Bridges? - THE CITY
How many pavement safety markings have been installed?
36.8 linear feet
How many pavement safety markings have been installed?
36.8 linear feet
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above. The dashed marker projects a full-year estimate at the current year-to-date pace.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 48.6 linear feet |
| FY23 | 64.2 linear feet |
| FY24 | 65.9 linear feet |
| FY25 | 53.2 linear feet |
| FY26 (YTD) | 36.8 linear feet |
| FY26 (projected) | ~49 linear feet |
36.8 linear feet in FY26 — has no numeric target set by the City, and it has trended toward improvement over the past 3 years of reported data.
Why this is tracked
Mayor Bill de Blasio launched Vision Zero in January 2014, adapting a road-safety approach pioneered in Sweden, with the goal of eliminating traffic deaths and serious injuries on city streets. DOT has led much of the implementation, completing over 1,200 street-safety projects and more than 200 miles of protected bike lanes as of the program's tenth anniversary. City data shows eight of the ten safest years on New York City streets have occurred during the Vision Zero era, though advocates note that progress has not been steady every year and traffic violence remains an ongoing public safety problem.
Vision Zero (New York City) - Wikipedia, NYC Streets Safer and More Equitable After 10 Years of Vision Zero, Vision Zero in New York City - FHWA
How many NYC adults who bike regularly cases are there?
680,000 adults
How many NYC adults who bike regularly cases are there?
680,000 adults
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 888,000 adults |
| FY23 | 902,000 adults |
| FY24 | 762,000 adults |
| FY25 | 680,000 adults |
| FY26 (YTD) | Not available |
680,000 adults in FY25 — has no numeric target set by the City, and it has trended in the wrong direction over the past 3 years of reported data.
Why this is tracked
In October 2020, a federal court ruled that New York City's shortage of Accessible Pedestrian Signals (APS) - crosswalk devices that give audible and vibrating cues to blind and low-vision pedestrians - violated their rights under disability law. The resulting order requires DOT to install APS at 10,000 intersections within 10 years and citywide within 15. DOT separately settled ADA lawsuits in 2019 over pedestrian ramp maintenance and has expanded programs like bike share and ferry accessibility upgrades, reflecting a broader mandate to make the street network usable by people who don't or can't drive, and by people with disabilities.
Federal Court Orders NYC to Install Accessible Crosswalk Signals - DRA, NYC DOT - Accessibility, NYC DOT Transition Plan for Pedestrian Ramps
How many injury crashes are there?
36,884 crashes
How many injury crashes are there?
36,884 crashes
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual |
|---|---|
| FY22 | 38,770 crashes |
| FY23 | 38,248 crashes |
| FY24 | 39,844 crashes |
| FY25 | 36,884 crashes |
| FY26 (YTD) | Not available |
36,884 crashes in FY25 — has no numeric target set by the City, and it has trended toward improvement over the past 3 years of reported data.
Why this is tracked
Mayor Bill de Blasio launched Vision Zero in January 2014, adapting a road-safety approach pioneered in Sweden, with the goal of eliminating traffic deaths and serious injuries on city streets. DOT has led much of the implementation, completing over 1,200 street-safety projects and more than 200 miles of protected bike lanes as of the program's tenth anniversary. City data shows eight of the ten safest years on New York City streets have occurred during the Vision Zero era, though advocates note that progress has not been steady every year and traffic violence remains an ongoing public safety problem.
Vision Zero (New York City) - Wikipedia, NYC Streets Safer and More Equitable After 10 Years of Vision Zero, Vision Zero in New York City - FHWA