NYC Performance Tracker

All topics / Health and Human Services / Human Resources Administration

Adults receiving preventive services who did not enter the shelter system (%)

Reduce homelessness among children and adults.Prevent homelessness and support housing stability.

Beats target by 7.9%Worsening over 3 years
Higher values are better
85%90%95%FY22FY23FY24FY25FY26*94.4%93.9%94.6%92.9%

* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.

ActualTarget
View as table
Fiscal yearActualTarget
FY2294.4%85%
FY2393.9%85%
FY2494.6%85%
FY2592.9%85%
FY26 (YTD)Not available85%

92.9% in FY25 — met the City's own target for this indicator (7.9% above the 85% target), though it has trended in the wrong direction over the past 3 years of reported data.

Why this is tracked

HRA was created in 1966 to consolidate New York's welfare and social-services offices into one administration. As homelessness grew into a distinct citywide crisis, the City spun off the Department of Homeless Services as a separate agency in 1993 to focus specifically on shelter operations, but HRA retained programs aimed at preventing homelessness before it happens — rental assistance, eviction prevention, and other supports for families at risk of losing housing.

History of Welfare & HRA — nyc.gov, New York City Human Resources Administration — Wikipedia

Source: Department of Homeless Serivces' "Client Assistance and Rehousing Enterprise System" (CARES) database — via NYC Open Data: Mayor's Management Report, Agency Performance Indicators

Coverage shown: FY22FY26, reported monthly.

Definition: Those adults who received diversion/prevention services and did not enter shelter for 12 continuous months after their initial contact, excluding clients in Safe Havens and Veterans short-term housing.