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Average time to complete a full investigation (days)
Investigate, prosecute and resolve claims of police misconduct. — Improve the quality and timeliness of investigations.
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 591 days | 120 days |
| FY23 | 484 days | 120 days |
| FY24 | 404 days | 420 days |
| FY25 | 424 days | 420 days |
| FY26 (YTD) | 430 days | 420 days |
430 days in FY26 — missed the City's own target for this indicator (10 days above the 420 days target), though it has trended toward improvement over the past 3 years of reported data.
Why this is tracked
Earlier review boards were staffed partly or entirely by police officers, undermining public trust that misconduct complaints would be handled impartially. In 1993, Mayor David Dinkins and the City Council created the modern, fully civilian CCRB via City Charter amendment, giving it subpoena power, in part to obtain video evidence from media outlets, and authority to recommend discipline in substantiated cases. The reform faced intense resistance, including a September 1992 protest at City Hall where thousands of off-duty officers blocked the Brooklyn Bridge. The board was underfunded in its early years, with adequate funding not arriving until 1997 under Mayor Giuliani.
History - NYC Civilian Complaint Review Board, New York City Civilian Complaint Review Board - Wikipedia
Source: Investigations Unit, Complaint Tracking System — via NYC Open Data: Mayor's Management Report, Agency Performance Indicators
Coverage shown: FY22–FY26, reported monthly.
Definition: The average number of days to complete a full investigation measured from the date CCRB received the complaint to the date when the Board members render a final decision. The indicator measures the elapsed time from the start of the investigation to the closing date for all full investigations closed in the reporting period.