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Adult Protective Services (APS) — Cases referred that are visited within three working days
Provide support services for eligible vulnerable and/or frail children and adults and for children and adults with disabilities. — Ensure that all eligible vulnerable and/or frail children and adults and children and adults with disabilities receive services to resolve immediate risk and provide ongoing assistance to enhance their safety and independence.
* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above.
View as table
| Fiscal year | Actual | Target |
|---|---|---|
| FY22 | 98.5% | 85% |
| FY23 | 97.7% | 85% |
| FY24 | 97% | 85% |
| FY25 | 96.5% | 85% |
| FY26 (YTD) | 96.3% | 85% |
96.3% in FY26 — met the City's own target for this indicator (11.3% above the 85% target), though it has trended in the wrong direction over the past 3 years of reported data.
Why this is tracked
Mayor John Lindsay created HRA on August 15, 1966, merging the Department of Welfare with the Manpower and Career Development Agency, the Community Development Agency, the Youth Services Agency, and the Addiction Services Agency into a single administration. The goal was to unify the City's fragmented social-services bureaucracy. Two more specialized agencies were later split out of HRA — the Department of Homeless Services in 1993 and the Administration for Children's Services in 1996 — leaving HRA responsible for cash assistance, disability support, and services for vulnerable adults and families.
History of Welfare & HRA — nyc.gov, New York City Human Resources Administration — Wikipedia
Source: HRA Adult Protective Services Monthly Compliance Report — via NYC Open Data: Mayor's Management Report, Agency Performance Indicators
Coverage shown: FY22–FY26, reported monthly.
Definition: The City Fiscal Year-to-date average percent of cases referred to Adult Protective Services (APS) that are visited within three working days, as mandated by the State Office of Children and Family Services.