NYC Performance Tracker

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Alleged elevator injuries reported to the Department of Buildings

1 Operate as an effective and efficient landlord.1b Expedite maintenance and repairs.

This is a small-number count, so a handful of incidents swings the total sharply. NYCHA attributes the jump from 1 injury in FY24 to 11 in FY25 mainly to aging elevator door operators that can open or close too quickly during wet weather, and says it is replacing them with waterproof door operators to cut both outages and injuries. There were zero elevator-related fatalities across this entire period.

Researched July 15, 2026 NYCHA, Fiscal 2025 Mayor's Management Report

Lower values are better · in buildings
051015FY22FY23FY24FY25FY26*661119~12

* Year to date — this fiscal year isn't complete, so it's not compared against prior years in the target/trend status above. The dashed marker projects a full-year estimate at the current year-to-date pace.

ActualProjected (full year)
View as table
Fiscal yearActual
FY226 buildings
FY236 buildings
FY241 building
FY2511 buildings
FY26 (YTD)9 buildings
FY26 (projected)~12 buildings

Why this is tracked

Mayor Fiorello LaGuardia established NYCHA on January 20, 1934, in response to the severe housing crisis of the Great Depression, making it the first agency in the country to provide publicly funded housing. Its first project, the First Houses on the Lower East Side, replaced dilapidated tenements with apartments that had private kitchens and bathrooms — basic amenities many residents didn't previously have. Because NYCHA owns and directly operates its developments rather than simply subsidizing private landlords, its performance is tracked the way any landlord's would be: repairs, cleanliness, and tenant services.

New York City Housing Authority — Wikipedia, About NYCHA — nyc.gov

Source: Elevator Services and Repair Department — via NYC Open Data: Mayor's Management Report, Agency Performance Indicators

Coverage shown: FY22FY26, reported monthly.

Definition: The number of any alleged elevator accidents that is reported to the Department of Buildings where person(s) are injured and seek medical attention.